Genpact Recruitment For Process Associate On June 2021

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Genpact Recruitment For Process Associate On June 2021

Name Of The Company Genpact
Job Role Process Associate - Customer Service
Qualification Graduation
Experience Freshers/Experience
Job Location Hyderabad
Last Date ASAP

Genpact


Job Description and Preferred Qualifications :
  • Genpact is inviting applications for the role of PA, Customer Service.
  • Previous experience in a customer service role chat/email/voice.
  • Effective probing skills and analyzing / understanding skills.
  • Analytical skills with customer centric approach.
  • Excellent proficiency with written English and with neutral English accent.
  • You should be able to work on a flexible schedule (including weekend shift).

Responsibilities

  • Respond to customer queries and customers concern
  • Making outbound calls to Customers and Employers 
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and bring up product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment

For More Details and Apply: Click here